Skip to content

Terms & Conditions

Welcome to Redefined Restoration. By accessing our website or using our services, you agree to be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, do not use our services.

1. Services Provided

Redefined Restoration offers property restoration services, including but not limited to water damage restoration, fire and smoke damage repair, mold remediation, and reconstruction services.

We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice.

2. Use of Our Website

By using our website, you agree to:

  • Use it only for lawful purposes.

  • Not engage in any activity that disrupts or interferes with the website or the servers and networks that support it.

  • Not attempt to gain unauthorized access to any part of the website, accounts, or computer systems.

We are not responsible for any third-party links or content displayed on our website.

3. Estimates and Work Authorization

All estimates provided by Redefined Restoration are non-binding until a signed work authorization form is received. Estimates may vary based on the scope of work and any unforeseen circumstances.

Clients are responsible for ensuring access to the property and timely communication throughout the project duration.

4. Payment Terms

Payment terms will be outlined in your contract. In general:

  • A deposit may be required before work begins.

  • Remaining balances are due upon project completion unless otherwise agreed in writing.

  • Late payments may incur interest or service charges.

We reserve the right to halt work due to non-payment.

5. Insurance Claims

Redefined Restoration will assist in the insurance claim process when applicable, but the client remains solely responsible for ensuring payment from their insurance provider. We do not guarantee claim approval or full reimbursement.

6. Warranties and Limitations

We stand behind the quality of our workmanship. Limited warranties may apply and will be detailed in your contract. We are not liable for:

  • Damages caused by misuse, neglect, or unauthorized modifications.

  • Delays caused by third parties or force majeure events (e.g., natural disasters, supplier shortages).

7. Limitation of Liability

To the fullest extent permitted by law, Redefined Restoration shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our services or website.

8. Privacy

We take your privacy seriously. Information you provide to us is governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined.

9. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised terms.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Redefined Restoration
2924 W Armitage Ave Unit 1, Chicago, IL 60647
Email:office@redefinedresto.com
Phone: (708) 303-85-64
Website: https://redefinedresto.com