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PRIVACY NOTICE

Last updated August 28, 2025

This privacy notice for Redefined Restoration (“Company,” “we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services”), such as when you:

  • Visit our website at https://redefinedresto.com, or any website of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at office@redefinedresto.com.

SUMMARY OF KEY POINTS

  • What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Redefined Restoration and the Services, the choices you make, and the products and features you use.
  • Do we process any sensitive personal information? We do not process sensitive personal information.
  • Do we receive any information from third parties? We do not receive any information from third parties.
  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
  • In what situations and with which types of parties do we share personal information? No mobile opt-in data will be shared with third parties or affiliates.
  • How do we keep your information safe? We use organizational and technical processes and procedures to protect your information. However, no system is 100% secure, and we cannot guarantee security against all unauthorized access.
  • What are your rights? Depending on where you are located, privacy law may grant you certain rights regarding your personal information.
  • How do you exercise your rights? The easiest way is by filling out our data subject request form [here], or by contacting us at office@redefinedresto.com.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  5. HOW LONG DO WE KEEP YOUR INFORMATION?
  6. HOW DO WE KEEP YOUR INFORMATION SAFE?
  7. DO WE COLLECT INFORMATION FROM MINORS?
  8. WHAT ARE YOUR PRIVACY RIGHTS?
  9. CONTROLS FOR DO-NOT-TRACK FEATURES
  10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  11. DO WE MAKE UPDATES TO THIS NOTICE?
  12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us: We collect personal information that you provide to us when you request information, engage with our Services, or otherwise contact us.

  • Names
  • Phone numbers
  • Email addresses

We do not process sensitive information such as health, biometric, or religious data.

Information automatically collected: We automatically collect device and usage data, including IP address, browser details, location data, and log information.

Cookies and Similar Technologies: Like many businesses, we use cookies and similar technologies. See our Cookie Notice for details.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to:

  • Deliver requested services
  • Respond to inquiries and provide support
  • Send administrative updates
  • Request feedback
  • Provide marketing and promotional communications (with your consent)
  • Deliver targeted advertising
  • Post testimonials (with consent)
  • Improve services and marketing performance
  • Comply with legal obligations

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information with vendors and partners who help us provide our Services, but we do not share mobile opt-in data with third parties or affiliates.

We may share your information with:

  • Vendors, service providers, and contractors who perform work for us under strict contracts.
  • Performance monitoring tools to measure website and service performance.
  • Business transfers such as mergers or acquisitions.
  • Google Maps APIs if location services are used.

Important Note on Mobile Opt-In Data: We do not share, sell, rent, or disclose any mobile opt-in data (including SMS/MMS phone numbers or other mobile messaging data) with third parties or affiliates for marketing or promotional purposes. This data is kept strictly confidential and used only for the purposes for which you provided it.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes. We may use cookies and similar tracking technologies (such as web beacons and pixels) to collect and store information. See our Cookie Notice for more details.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your personal information only as long as necessary for the purposes described in this notice or as required by law. Typically, we retain information for no longer than 2 years.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement technical and organizational measures to protect your personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee 100% security.

7. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect or market to individuals under 18. If we become aware of such data, we will delete it.

8. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have the right to:

  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Withdraw consent

To exercise these rights, contact us at office@redefinedresto.com.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

We currently do not respond to browser-based “Do Not Track” (DNT) signals, as no uniform standard has been adopted.

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Yes. California residents have rights under the “Shine the Light” law and the California Consumer Privacy Act (CCPA). You may request details of information shared and request deletion of certain personal information.

For California residents under 18, you may request removal of publicly posted content.

11. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this privacy notice from time to time. The “Last Updated” date will reflect the most recent revision.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Email: office@redefinedresto.com

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You may submit a request using our data request form [here] or by contacting us at office@redefinedresto.com. We will respond within 30 days.