About Us
ABOUT REDEFINED RESTORATION
We are more than a restoration service — we’re your reliable, start-to-finish recovery partner.
Our Mission
To deliver reliability and provide lasting safety for every customer we touch. Every step of the way, we aim to be a calm, capable presence during uncertain times.
Core Values
Reliable Presence:
We consistently show up ready and prepared.
Proactive Support:
We anticipate needs and step up, unasked.
Clear Collaboration:
We make working with us clear, easy, and seamless through strong communication.
Vision
To be the driving force behind transforming our industry — setting the standard for trust, innovation, and service quality in every community we serve.
Our Commitment
We emphasize quality, customer satisfaction, and efficient project management—built into every phase of our service.
Quality
Every project is completed with precision, craftsmanship, and industry-best practices. We never cut corners.
Customer Satisfaction
From your first call to final walkthrough, we prioritize your experience, comfort, and peace of mind.
Efficiency
We deliver timely results without sacrificing quality—keeping your project moving smoothly, start to finish.
Professionalism
We communicate clearly, show up prepared, and treat every property with the respect it deserves.
Community Involvement
At Redefined Restoration, we believe in giving back. We’re proud to support our local communities through events, partnerships, and volunteer efforts.
If you’re a local business or organization with a shared passion for service, we’re open to sponsorship opportunities and meaningful collaborations that make a difference. Let’s build stronger neighborhoods together.
Reach Out to CollaborateWater Damage Insurance Claims
Assist You Throughout Your Insurance Claim Process
Our skilled technicians will quickly arrive at your property to assess the extent of the damage. When faced with water damage, it's critical to contact us immediately to prevent further issues such as mold growth and halt the restoration process in its tracks. Our technicians will efficiently extract water and secure your space before generating a thorough scope to estimate the cost of the job. We work with all major insurance carriers and can bill them directly, typically completing the inspection within 1 to 3 days.
Rest assured, our certified technicians will manage the water damage repair through your dedicated Project Manager, assigned to your project, who will assist you in initiating an insurance claim. We coordinate with the adjuster, handle all required documentation, and advocate on your behalf. One Project Manager will maintain clear communication with you and the adjuster throughout the entire claims process.
